Our call centre services designed for B2B & B2C companies
WE OFFER:
- Russian - 4,5 EURO / hour
- English - 5 EURO / hour
- German - 6 EURO / hour
- French - 6 EURO / hour
- Spanish - 6,5 EURO / hour
- Italian - 6,5 EURO / hour
- Arabic - 7 EURO / hour
- Chinese - 9 EURO / hour
- Korean - 9,5 EURO / hour
- Japanese - 10 EURO / hour
Live communication is more efficient than spam and chat bots. If you respect your client and his time to template responses.
Allotted number of agents will be directly depend on your company's needs, and can vary in direct proportion to the number of incoming requests.
You will receive:
- Advising and assistance 24/7, informing clients.
- Record of appeals in various subjects.
- Online access to calls records and reports in a form, which is convenient for you.
The cost of services for the support of specialists varies depending on different factors that will satisfy all the needs of the customer.
Telemarketing, informing customers about new services, conducting surveys - not a complete list of services that we can offer you.
You will receive:
- Effective presentation of your products/services
- Personal approach to product promotion
- Registration and confirmation of applications
- Online access to the records of calls and reports in a form convenient for you.
Even if you already have a support service or do it on your own, there are probably “white” spots in time (calls during off-peak hours and weekends) that you would like to “close,” circulation channels for which you would like to increase the number of specialists. We will help you not to miss a single appeal from your customers!
The cost of services for the support of specialists varies depending on different factors that will satisfy all the needs of the customer.
Organization and round-the-clock support of online chat on your website is an easiest way for your customers to contact you and learn more about your Project.
Customers will receive an answer within 30 seconds!
The cost of services for the support of specialists varies depending on different factors that will satisfy all the needs of the customer.
Answers to any customer questions sent by email (tickets), processing applications and orders 24/7, compiling template answers for automatic mailings of news, individual approach to each project, effective presentation of your products/services.
The cost of services for the support of specialists varies depending on different factors that will satisfy all the needs of the customer.
Our experience
Dealist.Solutions has participated in various projects related to the provision of banking services: UNIStream money transfers, bank Tinkoff, Touch Bank, Forward Bank and others.
Dealist.Solutions has experience in working with ticketing and booking of air tickets: these are small projects like Agent-RU and и RT-travel also work with the main airline of Ukraine Flyuia (Ukrainian international airlines) - consultation, booking of flight tickets and services, registration of transportation documentation.
Our client now is the supermarket chain.
Our achievements
Work with online stores:
3500 calls daily, 40 operators on the line, at least 60% of completed applications.
Incoming line:
6500 calls daily, 60 operators on the line, Service level 80/20, supervisors control over the work of operators on a 24/7 schedule.
Chat support on the site:
3800 processed chats, maximum wait time 20 seconds.
We can also offer you such services as:
Customer Support for ICO, STO, exchangesTranslation
SMM